Frequently asked questions
Understanding Your Care at Sageview Medical
Sageview Medical is a medical-first, function-focused practice offering IV therapy, weight management, regenerative treatments, and aesthetic services in Charleston, West Virginia.
This page answers the most common questions about our services, safety protocols, and what to expect. Every treatment we offer is guided by clinical assessment, not pre-set packages or trends.
Not every patient is a candidate for every service. Our role is to evaluate, guide, and recommend what is appropriate for you.
Your Questions, Answered. Our most common questions.
-
IV therapy can be safe when performed under proper medical guidance. Every patient completes a detailed screening before treatment to evaluate for conditions such as heart, kidney, or electrolyte concerns.
If anything raises concern, treatment may be modified or delayed. This is intentional. IV therapy should be appropriate for you, not just available.
-
GLP 1 medications are typically considered for patients with weight-related concerns or metabolic goals.
We review your medical history, medications, prior responses, and overall risk profile before prescribing. Not everyone is a candidate, and not everyone needs medication.
-
Results vary. Some patients experience steady, sustainable weight loss, while others progress more gradually.
The goal is not rapid weight loss. It is improved appetite control, reduced food noise, and long-term metabolic support.
-
Most med spas focus on treatments. We focus on clinical decision making.
Every service is evaluated, not assumed. Treatments are based on function, anatomy, and safety, not trends or volume.
-
When performed correctly, these treatments are generally safe. However, they require an understanding of anatomy, dosing, and risk management.
At Sageview Medical, treatment is conservative, intentional, and based on full facial assessment rather than isolated areas.
General Questions
-
Sageview Medical is a nurse practitioner led, medical first practice offering telehealth urgent care, concierge services, IV therapy, weight management, and regenerative treatments.
Our focus is on thoughtful, individualized care without the long waits, rushed visits, or one size fits all approach often seen in traditional settings.
-
We provide care primarily through telehealth across West Virginia.
Select services are offered by appointment only at our Charleston location:
6436 Sissonville Drive, Charleston, WV 25320We also offer concierge visits and select event based services in surrounding areas. In-person care is reserved for treatments that require it and is scheduled in advance.
-
We are a self pay practice.
This allows for transparent pricing, more time with patients, and care that is not dictated by insurance limitations. Itemized receipts can be provided for possible out of network reimbursement.
-
Yes. Children may be seen for select urgent care and wellness concerns with a parent or guardian present.
-
Appointments can be scheduled directly through our website or by call or text.
Same day and next day availability is often offered.
Call or text: (304) 513 3581
Email: appointments@sageviewmedical.com -
For telehealth, ensure you have a quiet space, reliable internet, and a camera enabled device.
For IV therapy, we recommend being well hydrated and having a light meal beforehand.
Telehealth & Urgent care
-
We manage a wide range of non emergency conditions including respiratory infections, sinus issues, urinary tract infections, rashes, migraines, and more.
Prescriptions can be sent directly to your pharmacy when appropriate.
-
Yes, when medically appropriate.
Antibiotics are not prescribed routinely when they are unlikely to provide benefit.
-
Our focus is on urgent care, wellness, and weight management.
Long term medication management is best handled by your primary care provider.
-
If lab work or imaging is necessary, we’ll give you an order and direct you to a nearby partner facility.
-
We do not treat medical emergencies. If you are experiencing chest pain, difficulty breathing, severe abdominal pain, or other life-threatening symptoms, go to the nearest emergency department or call 911.
IV hydration & Wellness
-
IV therapy delivers fluids, electrolytes, vitamins, and nutrients directly into the bloodstream.
It may support hydration, recovery, energy, and overall wellness based on your individual needs
-
Not everyone requires a full IV.
In some cases, a targeted intramuscular injection or add-on may be more appropriate. We guide this based on your goals and clinical context.
-
Most healthy adults may be candidates.
A medical screening is performed before every treatment, and therapy may be modified or delayed if needed.
-
Most infusions last 30–45 minutes.
-
IV therapy is safe when performed under medical supervision and proper screening.
GLP-1 Medications
-
No. Dosing is individualized.
The goal is the lowest effective dose, not automatic escalation.
-
These medications help regulate appetite, slow digestion, and improve metabolic signaling.
This supports reduced food noise and more consistent weight loss
-
Some patients experience nausea, constipation, or fatigue, especially early on.
Treatment is adjusted based on your response.
-
Possibly. Some patients transition off, while others continue longer term.
This depends on your goals and ability to maintain results.
-
Results vary. Many patients see meaningful weight loss and metabolic improvement when treatment is combined with lifestyle changes.
Payment and Policies
-
We accept credit cards, debit cards, HSA and FSA cards, and secure online payments.
-
Payment is required at the time of booking or service. Appointments cannot be confirmed without payment. Medications will also not be ordered through one of our partner pharmacies for GLP-1 medications until payment has been received.
-
Payments are non refundable once services are completed.
If you are not a candidate for a treatment, your consult may be refunded or applied elsewhere.
-
Yes. Cancellations with less than 24 hours’ notice may incur a fee.
-
Yes. Upon request, we can provide an itemized superbill/receipt that you may submit to your insurance or HSA/FSA administrator for possible reimbursement.
-
Brief follow up questions can be handled through secure messaging or a short call.
More complex concerns may require a follow up visit.
Regenerative
&
-
Botox relaxes targeted muscles that contribute to lines, tension patterns, and facial movement imbalances.
Treatment is based on anatomy and movement, not just wrinkles. Treatment is approached conservatively, with the goal of enhancing without looking treated
-
Fillers are used to restore volume, improve contour, and support facial structure.
Our approach focuses on natural results and facial balance.
-
Microneedling creates controlled micro-injuries to stimulate collagen production and improve skin texture and tone.
-
Most patients benefit from a series of treatments, depending on their goals and skin condition.
-
PRP uses your own blood, processed to concentrate platelets, to support tissue repair, skin health, and hair restoration.
-
Yes. PRP may be used to support hair thinning and scalp health in appropriate candidates.
-
You do not need to decide on your own.
We evaluate your goals, anatomy, and clinical factors, then recommend options that make sense.
Aesthetic Treatments
SERVING CHARLESTON AND SURROUNDING AREAS
Sageview Medical provides care throughout West Virginia via telehealth, with select in person, concierge, and event based services available locally.
